Low Repeat Purchases Are Slowing Your Business Growth
Growth keeps restarting instead of building
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First time buyers never return for second purchase
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Loyal customers are becoming inactive
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Purchases happen, but basket size never grows
Why let these opportunities slip away?
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Growth slows when there is no re-engagement
Without follow-up, the first sale becomes the last. Customers don't return, so you keep spending on new ones just to maintain revenue. Costs rise, growth flattens, and the pattern repeats.
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Sales result heavily depend on discount and promotion
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Customer data is only used for retargeting ads campaign
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Customer identity is fragmented across channels
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No continuous customer engagement after every transaction
Growth comes from continuity, not one-off transaction
Single purchases create short-term revenue.
When journeys are connected, it turns revenue into lifetime value. That’s what Unified Customer Experience (UCX) makes possible.
Sustainable growth requires a unified customer foundation
When commerce, retail, marketing, and loyalty operate on one unified foundation, every interaction builds on the last, and growth compounds instead of resets.
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Loyal customers aren't just buyers, they are your most efficient growth engine
When loyalty is embedded into the foundation, growth expands beyond paid ads.
- #Unified Customer Profile
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Turn customers into growth channels
Customer identity, purchase history, and membership live in one unified system. Every visit is recognised, and engagement is informed. Relationships build instead of reset.
- #Unified Customer Profile
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Behavioural data, transaction history, and channel preferences live in one system
Engagement becomes intentional and relevant, not random. Customers are reactivated before they drift away.
- #Automated Engagement
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Points, rewards, and benefits follow customers everywhere
Each purchase increases the likelihood of the next, strengthening long-term loyalty.
- #Unified Membership
With Unified Customer Experience (UCX)
Customer data stays connected across channels, so customers feel recognised, come back more often, and drive long-term growth.
Don’t let disconnected customer relationships limit your growth
Discover how connected customer experiences drive repeat purchases and long-term growth.
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EasyStore
empowers brands worldwide -
Enable brands to connect with customers wherever they shop, engage, or redeem rewards, creating a unified shopping journey that drives customer loyalty.
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50K+ -
30+Regions served
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20+Sales channels connected
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86,316,228,740Total sales volume generated together with EasyStore merchants
Brands that unified their customer experience
『 EasyStore 讓我們在沒有程式背景的情況下，就能輕鬆打造出具有風格的品牌網站，也協助我們整合 Instagram 社群與線下活動導流，成功引導顧客加入會員並在官網上持續購買我們的商品。 參加市集、茶展時，我們只需一台平板就能用 EasyStore POS 進行現場販售，還能同步管理庫存、會員與訂單。線上線下一體化的操作，讓我們能更有效地經營顧客關係、推廣品牌理念。對我們這樣的新創品牌來說，EasyStore 是最值得信賴的數位成長夥伴。 』
— 知名茶品牌《 女兒不懂茶 》
4.9/5
『 我們一直相信，毛孩不是寵物，而是家人。
我們希望顧客帶回去的不只是零食，而是一份讓毛孩安心、讓主人放心的選擇。很多主人聽完介紹後會說：「你們真的懂毛孩在想什麼。」這句話比銷售數字更珍貴。
從選食材、包裝到附上的正向訓練小卡，我們用心傳遞對毛孩的理解，讓顧客感受到我們的溫柔。
市集現場用 EasyStore POS 快速結帳、加入會員，讓互動不間斷；線上透過官網處理預購與會員經營，讓我們更專注與顧客真誠互動。這份信任，是我們最珍惜的品牌價值。 』
— 寵物零食領導品牌《Happy Ruff 很春毛小吃》
5/5
『 對 Spotlight Korea 而言，服飾是一種態度，品牌是一種關係，來自顧客打開包裹的期待、走進門市的笑容，以及在 IG 分享穿搭的自信。EasyStore 協助我們把這些感受化為具體可執行的系統流程，讓服務更順暢、體驗更一致，真正落實以顧客為核心的經營模式。
如果你也想讓品牌從「交易」進化為「關係經營」，Spotlight Korea 的經驗告訴你：選對平台、用對工具，顧客不只會回來，還會越來越愛你。 』
— 韓系女裝品牌《 Spotlight Korea 》
5/5
『 我們使用 EasyStore 的全通路整合能力有效提升轉換率。一站管理系統結合擴充應用的 AI 智能尺寸功能，可以有效減少退貨率；AI 推薦功能結合個人化購物體驗，有效提升客單價。再利用各個銷售與訊息管道激發顧客購買慾望。從線上選購到門市取貨、設計精準推薦到靈活會員制度，讓顧客感受貼心，也提升了我們的轉換率與品牌黏著度。 』
- 知名服飾品牌《 Dawn 》
4.6/5
『 以手工天然食材為品牌核心，打造健康又美味的健康燕麥脆片！創辦人表示：「好營養和美味之間的平衡非常重要，這就是為什麼我們盡可能使用較少的糖和油，來創造最好的口感，並保有良好的營養價值。許多顧客能一而再三的回購除了產品好吃外，他們也為不同客戶打造不同的獎勵機制，享受額外的專屬福利，這讓他們每次購物時都感到更有價值。 』
- 燕麥脆片知名品牌《 穀卡卡 》
4.9/5
『 我們以消費者為核心，讓茶從選茶、製茶到創意小食走進日常。『先請坐、喝杯茶』也延伸到線上及線下。像是手寫賀卡、貼心小卡、新品試喝、新客禮與售後關懷在各通路精準觸發，打造一致不單調的體驗。讓新客更常回流官網、加入會員，並逐步成為長期夥伴。 』
- 人氣連鎖茶品牌 《茶敬茶》
4.6/5
