Unified Marketing

Engage customers the way they feel connected

Every customer connects in their own way—via chat, email, or in-store conversations. Whether it’s their first purchase or their fifth, meet them where it feels right, with messages that matter and interactions worth staying for.

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50,000+ Brands Love using our platform

Inbox

All customer conversations in one place

Keep conversations going across channels from one inbox. Reply with full context from profile details, order history to wishlist so every chat helps build a clearer picture of your customers.

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  • All Chats in One Inbox | EasyStore
    All Chats in One Inbox

    Reply customers via their preferred chat channels such as WhatsApp, Messenger, or Instagram in one place. Customers enjoy faster, friendlier support without repeating themselves.

    #Unified Inbox #Customer Messaging
  • Context that Builds Trust | EasyStore
    Context that Builds Trust

    See membership details, order history, and past interactions while chatting, so your team always has the full picture to assist customer enquiries, build loyalty, or recommend the next step.

    #Customer Dashboard #Personalisation
  • Interaction That Never Breaks | EasyStore
    Interaction That Never Breaks

    Send vouchers, products, and orders right when customers show interest in chat. Add a private note so the next staff on-duty can pick up the conversation smoothly.

    #Smart Actions #Private Note

Broadcast

Reach customers where they’re most engaged

Send emails, SMS, or push notifications via channels your customers use most. Messages not only reach them timely, but also where they’re paying most attention.

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  • Reach customers where they’re most engaged | EasyStore

Engagement

Welcome new customers, reconnect the quiet ones

Impress customers at their first purchase, repeat orders, and even when they’ve gone quiet. Keep your brand top of mind with messages that show you value them.

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  • Spark First Purchase Excitement | EasyStore
    Spark First Purchase Excitement

    Make a strong first impression by welcoming customers with vouchers, discounts or points they can use right away.

    #Welcome New Customers
  • Show up at moment that matters | EasyStore
    Show up at moment that matters

    Whether it’s their birthday month or their membership nearing expiry, customers receive messages that show your care.

    #Reengage Customers
  • Win customers back, reignite sales | EasyStore
    Win customers back, reignite sales

    Automated reminders guide customers to rejoin their shopping journey or complete purchases, so they never feel lost or left behind.

    #Automated Winback
  • Shop with a peace of mind | EasyStore
    Shop with a peace of mind

    From order placed to received by delivery or pickup, customers get updates, reminders, and after-care to stay informed every step.

    #Order Updates

Referral & Affiliates

Make sharing rewarding for everyone

Let happy customers invite friends with referral codes, while creators and partners grow through affiliate links. Every share unlocks new possibilities for your brand and reach more people

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