UCX Win Customer Hearts With Every Shopping Moment

UCX (Unified Customer Experience) enable brands to connect with customers wherever they shop, engage, or redeem rewards, creating a unified shopping journey that drives customer loyalty.

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50,000+ Brands Love using our platform
  • Unified Commerce
  • Unified Retail
  • Unified Marketing
  • Unified Loyalty

Unified Commerce

Let customers shop online wherever they browse

Customers shop where and when their mood strikes, from your branded storefront to your mobile app, marketplaces, or social channels. Whether they tap, scroll, or search, every touchpoint connects them to a unified brand experience.

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Shop the way they like every day | EasyStore
Shop the way they
like every day

Whether your customers are scrolling feeds, watching livestreams or comparing deals, let them shop where they already are.

#SocialMedia #Marketplace
Swipe and tap to start shopping | EasyStore
Swipe and tap to
start shopping

A shop in their pocket, always logged-on any time of their day. Customers indulge in shopping and receive updates that keep them excited.

#BrandApp
Discover everything about your brand | EasyStore
Discover everything
about your brand

The first place customers connect with your brand story. A trusted space for them to explore and shop with assurance.

#OnlineStore #BrandWebsite

Unified Retail

Serve customers the same
way online and in-store

Customers enjoy the warmth of being recognised and rewarded — whether they step into your store or shop from their screen. Be ready to welcome them, every time they choose you.

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  • Relationship begins with every walk-in | EasyStore
    Relationship begins
    with every walk-in

    Enroll walk-in customers with just phone number. Their journey continues with rewards, offer updates, and personal follow-ups that make returning worth it.

    #POS #PointOfSale
  • Shop in, scan out stay connected | EasyStore
    Shop in, scan out
    stay connected

    A simple scan and customers are remembered. Perks earned in-store follow them home, ready to be used wherever they shop next.

    #ShoppingApp #Membership
  • Inventory that serves how they shop | EasyStore
    Inventory that serves
    how they shop

    Whether it's dispatched from warehouse or self-picked up at another outlet, your full inventory is always ready to serve wherever customers show up.

    #SmartInventory

Unified Marketing

Engage customers the way
they feel connected

Every customer connects in their own way—via chat, email, or in-store conversations. Whether it’s their first purchase or their fifth, meet them where it feels right, with messages that matter and interactions worth staying for.

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  • Engage customers the way <br class='show-desktop'> they feel connected | EasyStore
  • Engage customers the way <br class='show-desktop'> they feel connected | EasyStore

Unified Loyalty

Make customers feel valued
every time they return

Customers love being celebrated, appreciated, and rewarded. Recognize every visit, celebrate every return, and reward every milestone with a loyalty program that keep coming back for more.

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  • Seamless rewards, online or in-store | EasyStore
    Seamless rewards, online or in-store

    Customers can use points, vouchers, coupons, or cashback—anytime, anywhere—for a smooth and rewarding shopping experience.

    #PointsCouponsGiftCards #OMO
  • Tiered perks that make customers feel valued | EasyStore
    Tiered perks that make customers feel valued

    Create exclusive benefits for each spending level to build loyalty. Make your members feel recognised—and eager to come back for more.

    #MembershipSystem #ExclusivePrivileges
  • Segment smartly, win hearts at scale | EasyStore
    Segment smartly, win hearts at scale

    Identify different customer groups and tailor strategies—like VIP perks, reactivation offers, or first-time incentives—to match their behaviors and boost brand love.

    #PreciseSegmentation #RFM

Unified Customer Experience

Winning customer hearts
through UCX

unified-commerce | EasyStore unified-retail | EasyStore unified-marketing | EasyStore unified-loyalty | EasyStore
  • Unified Commerce
  • Unified Retail
  • Unified Marketing
  • Unified Loyalty

Merchant Stories

Winning customer hearts

These brands embrace UCX (Unified Customer Experience) to connect with customers at every touchpoint — so they feel seen and valued wherever they shop.

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EasyStore

Skincare is deeply personal, and at Cuura, we've built everything around that-from how we formulate, to how we educate, to how we serve. We want every woman to feel seen and supported, whether she's shopping online, reading Beauty Notes, or speaking with our team.

As our brand grows, staying thoughtful at scale matters. Having a system that connects our store, content, and customer touchpoints allows us to focus on what we do best-creating skin-first solutions with care, clarity, and purpose.

- Cuura
EasyStore

For us, Claire has always been about honest and natural care for your daily self-care needs—handcrafted products, real stories, and heartfelt connections with our customers. Whether they visit our store, message us, or shop online, we want them to feel the same warmth and intention.

With EasyStore, we’re able to keep everything connected and flowing more smoothly behind the scenes, so we can spend less time on juggling systems and more time growing with our community—the way we always have: slowly, naturally, and with purpose.

- Claire Organics
EasyStore

We're always thinking about how to make shopping feel a little more personal-like you're discovering something special with a friend. Whether it's through our website or social channels, we want every interaction to feel easy and warm.

Having everything connected behind the scenes helps us stay on top of things without losing that friendly feel. It lets us focus on what we love- curating, sharing, and connecting with our customers.

- Abbie & Friends
EasyStore

Designing with purpose means thinking beyond the clothes-it's about how people discover, connect, and feel at every step. From custom fittings to content creation, we've always believed in making fashion more inclusive and effortless.

With the right tools, we can bring that same clarity and care across platforms -whether someone's browsing online or visiting our studio, they get a seamless experience that reflects what we stand for.

- Memories Fashion